We would like you to have complete peace of mind when buying products from WWW.FEMIGO.IN. You can return all items within 7 days of receipt for a full refund of the item purchased with no questions asked. The sale Items cannot be returned but can be exchanged for a different size of the same article within 7 days of delivery. The refund amount will be credited back to your FEMIGO user account as a credit points.
In case of manufacturing defect with the item, it can be returned to us within 30 days of receipt and you will be refunded after the items have been inspected by us. If reverse pickup is unsuccessful after three attempts or more than two weeks after pickup was initiated for the first time, the refund request will be cancelled. Similarly if the product is self-shipped, and has not been dispatch from costumer after two weeks of refund initiation, refund request will be cancelled.
In case of missing bank details, four weeks after refund initiation the customer will be granted points. However, if Bank details are provided the refund mode can be changed to bank refund within eight weeks of refund initiation.
Some additional guidelines:
- Within the first 7 days of receipt we will accept all returns except those deemed to have been damaged by the customers themselves outside of normal everyday use.
- Please do take care that that you pack items securely and safely to prevent any loss or damage during transit and with all original packaging (tags etc.). For all self-shipped returns, we recommend you use a reliable courier service.
- Once your return is received by us, the refund is subject to your return having met the requirements of being undamaged and dispatched by you within 10 days.
- You can inform us within 7 days of receiving the parcel by writing to us at email@example.com. Please make sure that the items are securely packed and handed to our pick-up person.
- We will arrange a reverse pickup once for an exchange or refund for an order. Any reverse shipment charges other than the one time will be borne by the customer.
- Please note that items on sale are non-returnable and non-exchangeable.
You can cancel the order within 48 hours of your purchase by visiting your “My Account” section and cancelling order or writing to firstname.lastname@example.org for your prepaid order. The cancellation will be effective within 24 hours and you will get a confirmation email. Once you’ve cancelled an order, your refund will be credited to your card, bank account once we’ve finished processing the cancellation.The customer agrees not to dispute the decision made by Varsace Apparels Private Limited and accept Varsace Apparels Private Limited., decision regarding the cancellation.