Shipping Policy
- Clear Specification of Address
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- The Customer has to specify clearly the address where the shipment should be delivered.
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- Shipping Address Update after order
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- After creating an order, the Customer can change the shipping address only till the point when the product is actually shipped. In the event the Customer wishes to change the shipping address, he / she has to contact customer support team at Femigo, before the shipping confirmation mail has been received. Once the shipping confirmation mail has been sent to the Customer, no requests to change shipping address will be entertained.
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- Packaging Check Before Accepting Delivery
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- The Recipient accepting delivery should not accept deliveries where the box or packaging has been tampered with or if the box is empty.
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- Product Check before signing delivery receipt
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- The recipients receiving the delivery must open the package and check its contents prior to accepting the delivery or signing the delivery receipt.
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- Reshipment Policy in case of non availaibilty
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- If the recipient is not available at the time of delivery, the courier company shall try and deliver the item thrice before returning the same to Femigo. All costs for re-shipment and handling in the case of non-delivery to the Customer shall be chargeable to the Customer.
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- Shipping Cost
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- Femigo offers to provide FREE shipping on every order more than Rs. 999/- for most of the locations within India. For orders “below or equal to Rs.999.00“, shipping charge of Rs.90.00 will be charged. For certain inaccessible and / or locations requiring special arrangement to ship the products within India, the actual shipping charge by the courier company will be charged.
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- Delivery Time
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- After your product(s) has been successfully placed, booked and packaged, it will be shipped within 24-48 working hours by Delhivery. The expected time frame for the delivery of the booked products to the shipping address is between 3-7 business days.
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